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Developing an Employee Coaching Plan

— by Noel Diem

Developing an employee coaching plan used to happen much more in the workplace, and now it has fallen out of style. Coaching employees is an integral part of retaining and engaging your employees. Employee engagement is one of the most significant factors you must consider when exploring your attrition rates, employee performance, and overall Human Resources department.

You’ve come to the right place if you struggle with new employee development, improving employee performance, or just having the coaching conversation.

Coaching can help your team members reach their full potential and achieve their goals while helping organizational goals. It’s a process involving “soft skills” out of your managers, like support, guidance, and feedback, so employees develop new skills and overcome obstacles.
This article will explore coaching, its benefits, how to develop an employee coaching plan, and tips for being an effective coach. If you are ready to improve employee performance and have meaningful conversations about goals, employee recognition, skills, and leaders, click here to schedule a demo of the Trakstar Platform, including Trakstar Perform, one of the best tools in your arsenal for career development and building a coaching relationship.

What is Coaching?

Coaching is a process of helping employees reach their goals and improve their skills. It is much like little league coaching – even if it is executive coaching! Being a workplace coach involves providing guidance, support, feedback, and resources to enhance an individual’s performance. Coaching differs from mentoring or training, as it focuses on developing a specific skill set rather than general knowledge. A manager can do the coaching work, or you can assess employees’ strengths and determine the best coach for that skill.

The coach works with the employee to identify areas for improvement and creates a plan to achieve those goals. The coaching process can take place one-on-one or in groups, depending on the individual or team’s needs. Determining an individual employee’s strengths and weaknesses can come from doing performance reviews. In fact, performance management is the best way to identify employee strengths and weaknesses, set a goal for coaching, build a plan, and tie everything back to performance goals that equate to professional development and increased compensation. Trakstar Perform is a purpose-built performance management solution that makes developing a coaching program more straightforward than ever. See which employees excel in what areas and build everything from there.

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Coaches may come from within an organization or be external consultants explicitly hired. They must have excellent communication skills and build trust with employees to create a safe space for constructive criticism without causing conflict. You can run traditional coaching programs and training or use those sessions to build a coaching module on your learning management system. This way, your employees can work through the lessons independently. A self-driven employee coaching program gives employees the resources they need to learn but requires them to commit. 

Coaching empowers your employees to reach their full potential by giving personalized guidance that meets their needs. When done effectively, it can significantly impact workplace culture and productivity levels. It all starts with having a great talent management program – click here to learn more about how Trakstar has built software to help at every step of the employee journey.

The Benefits of Professional Coaching

Coaching is a process that can provide numerous benefits to both employees and organizations. One significant benefit of coaching is that it helps to improve performance, as coaches work with individuals to identify their strengths and areas for improvement. This leads to better focus on goals and objectives and increased productivity. All employees are learning and growing – if you’re asking the coaching question of whether or not even to have a program, the answer is yes. Skill building, goal setting, and conserving institutional knowledge are essential to employee engagement.

Another benefit of coaching is that it can help employees develop or refine new skills. As the coach works with an employee, they may identify areas where additional training or development would be beneficial. The coach can then help the employee find resources or opportunities for growth.

Additionally, coaching allows individuals to receive constructive feedback on their performance. Coaches can provide insights into how others perceive an individual’s behavior or actions, which can help them make changes that lead to improved relationships with coworkers and better overall job satisfaction.

Coaching has been shown to increase engagement and reduce turnover rates within organizations. When employees feel supported in their professional development through coaching, they are more likely to stay committed long-term.

The benefits of coaching cannot be overstated – from improving performance and developing skills to providing valuable feedback – all while increasing engagement levels among team members.

Who Needs coaching?

Coaching is not only for employees who are underperforming or struggling with their tasks. In fact, every employee can benefit from coaching regardless of their current performance level. Coaching helps individuals grow and develop by improving their skills, boosting self-confidence, and increasing motivation.

New hires may require coaching to help them adjust to the new work environment, learn company policies and procedures, and understand their job responsibilities. Experienced employees may also need coaching when taking on new roles or projects that require different skill sets.

Individuals with potential for leadership positions could benefit greatly from coaching that focuses on developing leadership qualities such as effective communication, decision-making skills, and conflict-resolution strategies.

Moreover, high-performing employees can receive coaching in order to enhance their productivity further or prepare themselves for future opportunities within the organization.

In short, anyone who wants to improve themselves professionally should consider receiving guidance through an employee coaching plan.

When to Coach Employees

Knowing when to coach is just as important as knowing how to coach. The need for coaching can arise for different reasons, such as a new employee starting their job or an established employee struggling with a particular task. 

It’s important to recognize that coaching should not be used solely in response to poor performance but also as a means of developing and enhancing skills for high-performing employees. Being proactive about identifying areas where coaching can benefit an employee demonstrates a commitment to their growth and development.

Coaching should also be timely, meaning it should occur soon after the behavior or situation arises that requires attention. This allows the individual being coached to actively work on improving their skills while the experience is still fresh in their mind.

Additionally, consider what type of coaching is necessary based on the individual’s current level of knowledge or skill set. For example, someone who has been with the company for several years may require more advanced training than a new hire.

Understanding when and why an individual needs coaching will help ensure its effectiveness in helping them reach their full potential within your organization.

Developing a Coaching Plan

Developing a coaching plan is crucial for achieving the desired results in employee development. It involves identifying the areas of improvement, setting clear goals, and developing an actionable plan to achieve those goals.

To start with, it’s important to identify which employees need coaching. Whether it’s an employee with poor communication skills or someone with a negative attitude towards work, identifying their needs will help you develop a targeted coaching plan.

Once you’ve identified who needs coaching, set clear objectives and goals for each individual based on their specific needs and job responsibilities. This will ensure that your coaching efforts are focused on what matters most.

When creating your action plan, consider incorporating both formal and informal methods of coaching, such as one-on-one meetings or shadowing opportunities. Be sure to also establish regular check-ins to evaluate progress towards the established goals.

Make sure that your coaching plan is flexible enough to adapt as needed based on feedback from employees and changing business priorities.

By following these steps, you can create a comprehensive and effective employee coaching plan that helps develop your staff while driving positive results for your organization.

Tips for Being an Effective Coach

Being an effective coach is crucial for the success of any coaching plan. Here are some tips to help you become a better coach:

  1. Build trust and rapport: Establishing trust and building a good relationship with your employee is essential for effective coaching. Take time to listen, understand their perspective, and show empathy.
  2. Set clear goals: Define specific, measurable goals that align with the overall objectives of the organization. The goals should be challenging but achievable.
  3. Provide regular feedback: Feedback is critical in helping employees improve their skills and performance. Be specific about what they are doing well and where they need improvement.
  4. Use positive reinforcement: Acknowledge when employees achieve their goals or make progress towards them using positive reinforcement such as praise or recognition.
  5. Be adaptable: Every employee has different learning styles, strengths, weaknesses, and personality traits; therefore, it’s important to adjust your coaching approach accordingly.
  6. Encourage self-reflection: Encourage employees to reflect on their own progress by asking open-ended questions that allow them to evaluate themselves objectively
  7. Lead by example: Model behavior consistent with organizational values, ethics, cultural standards & expectations during sessions 

By following these tips consistently throughout your coaching process will result in successful outcomes for both the employer & employee.

Ready To Take Your Coaching Program Higher?

Employee coaching is an essential aspect of any successful organization. It not only helps employees improve their skills and performance but also enhances overall productivity and job satisfaction.

Developing an effective employee coaching plan involves:

  • Identifying the needs of each individual.
  • Setting clear goals.
  • Providing constructive feedback.
  • Using appropriate techniques to motivate and engage them throughout the process.

As a coach, it’s important to be patient, empathetic, and open-minded while working with your employees. By being a good listener, asking relevant questions, offering support and guidance as needed – you can create a positive environment that encourages growth and development.

By following the tips outlined in this article for developing an employee coaching plan – you can help your team members achieve their full potential while improving business outcomes at the same time!

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Who is Trakstar?

Trakstar is a multi-product HR software provider helping organizations put the people back in people management. Develop and align your staff through better recruiting and applicant tracking, performance management, and learning management. For a more integrated solution to talent management, check out our website and request a live demonstration today.