In case you missed it: Susan Johnston's interview with Mindflash CEO Donna Wells on the Intuit Small Business blog, about how changes in technology have made online training a powerful new management tool. Great insights here on why, when, and how managers can to take advantage of the new tools. Here's the post:
Ten years ago, “employee training” often meant a conference room filled with bored employees watching a PowerPoint presentation or participating in lame “trust-building” exercises. Not anymore. Companies like Mindflash are redefining training with interactive and user-friendly tools that allow large and small businesses to customize their online training programs. Donna Wells, CEO of Mindflash and an Intuit and Mint.com alumnus, shared her insights about this growing market.
First off, why is employee training so important?
Donna Wells: It’s always been important to make sure that your people in the field and every employee in the organization has the information they need to do their jobs. It’s becoming increasingly difficult to do that given the volume of information and the speed at which business is changing. Competitors are making new moves, resulting in pricing changes. The velocity of information within an organization is so much faster than ten years ago, and the tools have really not kept pace.
Training is the last core business function to move into the cloud and become easy. We’ve seen that evolution with Quickbooks and other accounting packages. We’ve also seen it with market research with Survey Monkey and Zoomerang.
Continue reading “Mindflash CEO Donna Wells on the Future of Employee Training” at Blog.Intuit.com.