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Yammer

Trakstar Learn Helps Yammer To Manage Large Scale Product Training

Yammer is the leading provider of enterprise social networks. The company builds software that makes it easy for organizations to stay connected and share knowledge and empowers employees to collaborate across departments, geographies, and business applications. Companies and organizations from across the globe, including more than 85 percent of the Fortune 500, use Yammer to improve employee productivity and engagement.

In Trakstar Learn, we were able to sign up and spin out a course within moments, it’s so easy to use, and easy to manage. Perfect for our customers.

Natalie Baryla / Training Program Manager / Yammer, Inc.

Situation

Yammer is a rapidly growing subsidiary of Microsoft, with offices across the United States, in London, and in Melbourne. After the massive growth that took place from being acquired by Microsoft, Yammer had a dilemma: how do we train our continuously expanding customer base? Natalie Baryla – training manager with Yammer’s YES team (Yammer Education Services) needed to be able to rapidly deploy training to a large group of customers across several global offices and time zones. With a distributed group of trainees each using Yammer in a different organizational capacity, Natalie needed a tool that would allow her to standardize training across their customer base for everything from certification programs to initial Yammer rollouts to prework for live classes.

Solution

To solve this, Natalie had a list of features for the ideal LMS:

Ease of use
Cloud-based
Quick setup and registration
Easy maintenance
Blended learning support
Social learning support
Yammer integration

Natalie rolled out training in Learn to over 1,000 of Yammer’s global customers. She was able to not only create four global certification programs and roll them out to their customer base, and she was able to transform Yammer’s existing content into interactive training.

Results

200 certifications were issued with participants.

Customers across the globe have been trained on best practices.

Yammer creates courses for rollouts, prework for live classes, and platform administration.

Additional Resources

Uber Trains Thousands of Drivers Every Week Fortune 500 Retailer with Learn Certifies Massive Vendor Network Ascena Builds Fast, Effective Vendor Training With Learn

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Who is Trakstar?

Trakstar is a multi-product HR software provider helping organizations put the people back in people management. Develop and align your staff through better recruiting and applicant tracking, performance management, and learning management. For a more integrated solution to talent management, check out our website and request a live demonstration today.